Privacy Policy

Privacy Policy

Ensuring the security of the information provided by you during registration and purchase of goods on our website is carried out in strict accordance with the provisions of the Law of Ukraine "On Protection of Personal Data", as well as some other legal documents that are in force in the Ukrainian legislative field. Thus, legal relations regarding the collection, processing and storage of personal information, guarantees of observance of citizens' rights to self-expression and non-interference in their personal life and professional activities are fully regulated.

TogTrade LLC, represented by its online store, fully understands the importance of such requirements and cares about the development of relationships with customers in order to completely eliminate potential misunderstandings in the process of cooperation. In order to achieve this goal, a "Confidentiality Agreement" has been carefully developed, which sets out in detail the terms of use of the services of our website.

1. Definition of terms of the Agreement

Our clients should understand the meaning of the definitions in this document:

1. Site administration – employees of the store with the rights to provide the company.

2. Personal data is an information base that relates in any way, directly or indirectly, to a specific individual.

3. Processing of personal data – all types of actions regarding operations related to the systematization, updating, use and transfer, depersonalization, deletion of information received.

4. Confidentiality of personal data is the obligation of the administration to control access to the database and prevent their dissemination without the permission of the subject. 

5. User – an individual who uses the store's website and has access to it on the network.

6. "Cookies" – the minimum amount of data that is sent to the user's computer when entering a request to visit any page of the site.

7. "IP address" – a unique network address of a particular node, which is formed according to the standards of the IP protocol.

2.Subject of privacy policy

Several points determine the order of clients' actions in the process of cooperation with TogTrade:

  • the user when placing orders or visiting the site, as well as when filling out the questionnaire during registration, confirms his age of majority and agrees to the processing of his personal data;
  • the user allows all types of operations with personal information for various purposes, including market research, establishing contacts with the client, sending SMS messages and letters to the email address;
  • the user gives consent to the Administration for two-way communication in various ways.

The main types of personal data:

surname, name and patronymic of the client;

active contact phone number;

valid e-mail;

the address where you want to deliver the goods;

permanent residence.

Additional information may be required if necessary.

3. Purpose of collecting and processing personal data

TogTrade uses the data you provide for the following purposes:

1. The procedure for identifying the buyer during the remoteordering of a particular productin.

2. To provide helpful customer support.

3. Providing opportunities to use personalized service.

4. Prompt communication in the form of requests, messages, notifications and processing of your applications.

5. Improving the quality, convenience and fast provision of services by developing new schemes in the company's work.

6. Timely notification of users about promotions, new arrivals of goods, answers to pressing consumer questions, as well as for strict compliance with the seller's obligations.

7. Carrying out by the Administration of all types of monitoring on the basis of anonymized information.

4. Classification of the data obtained

The first category of personal data is the collection of certain information that the Administration carries out independently or through other persons.

Cookies contain data on authorization, visitor settings on the site and other personal information of the User that will not have to be re-entered during subsequent visits to the online store. Cookies previously received by the User can be deleted in the web browser menu.

The site of the online store "TogTrade" uses cookies for the following purposes:

1. To store the User's personal settings.

2. For analytics – these cookies help to improve the operation of the site.

5. Obligations of the Administration and the User

On the part of the user, in order to ensure fruitful cooperation, all the information requested by the site regarding personal data is required for the quality provision of services:

At the same time, the Administration is responsible for compliance with a number of undertaken obligations:

1. Guarantee of complete security of the entire volume of personal data.

2. Use the User's personal data solely for the purposes specified in clause 3 of this Privacy Policy.

3. Exclude the possibility of transferring any personal data to third parties.  Exceptions may be made only in situations that are caused by compliance with the requirements of applicable law.

6.Responsibility

In case of non-compliance with the guarantees and obligations set forth in paragraph 5, theMinistry of Justice may, in accordance with the established procedure,  be brought to criminal or administrative liability in accordance with the norms of the relevant laws.

7.Additional terms

To make changes and amendments to the Privacy Policy of the Administration, the consent of the User is not required.

The new edition automatically enters into force immediately after publication on the site and has no expiration dates until the publication of the new version.